Refund Policy may, but are under no obligation to, honor requests for refunds for the following reasons:

Download issues: You have problems that prevent you from downloading the product. recommends that you contact the support team for your browser provider, as ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;

Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, product’s clear listing outline of what is inside each guide, demo links, product samples, screen shots) of each type of the product offered before making a purchase.

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